Privacy Policy

1. Information We Collect

We collect information you provide directly, including:

• Account information (name, email address, company name)
• Profile information and preferences
• Content you upload, create, or share on the Platform
• Communications you send to us

We also collect information automatically:

• Usage data (pages visited, features used, time spent)
• Device and browser information
• IP address and approximate location
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Platform
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments and questions
• Detect, investigate, and prevent fraudulent transactions and abuse
• Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers who perform services on our behalf (hosting, analytics, payment processing)
• Other members of your agency workspace, as determined by your agency's settings
• Law enforcement or third parties when required by law or to protect our rights
• In connection with a merger, acquisition, or sale of assets

4. Data Storage and Security

Your data is stored on secure servers using industry-standard encryption. We use PostgreSQL databases hosted on Supabase, Cloudflare R2 for media storage, and Upstash Redis for caching. We implement reasonable administrative, technical, and physical safeguards to protect your information.

No method of transmission over the Internet is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time through your account settings or by contacting us.

6. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information
• Object to or restrict certain processing activities
• Request a copy of your data in a portable format
• Withdraw consent where processing is based on consent
• Lodge a complaint with a supervisory authority

7. Cookies

We use cookies and similar technologies to authenticate users, remember preferences, analyze usage patterns, and deliver a better experience. You can control cookie preferences through your browser settings.

8. Third-Party Services

The Platform may integrate with third-party services such as Google Drive, WhatsApp API, and payment processors. These services have their own privacy policies. We are not responsible for the privacy practices of these third parties.

9. Children's Privacy

The Platform is not intended for children under 16. We do not knowingly collect personal information from children. If we learn we have collected such information, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the “Last updated” date.

11. Contact Us

For questions or concerns about this Privacy Policy or our data practices, please contact us through the Platform or at the support email provided in your account settings.